Below are some commonly asked questions about product use and setup, along with tutorial videos from the manufacturers.

For any service need, you can always call our staff at (716) 632-5400. 

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Lighting the Pilot Light on a Gas Fireplace or Gas Insert

Tips to safely and properly ignite a gas pilot.

Proflame Remote

See the full tutorial on how to operate the remote for Proflame Gas products.

Operating a Skytech Fireplace Remote

Click video below for a tutorial on Skytech Remote Controls.For support, please do not call number in video. Call us at (716) 632-5400

 

 

How To Install Skytech Remote Controls

Click video below for tutorial on how to install Skytech Remote Controls

For support, please do not call number in video. Call us at (716) 632-5400